clicmamweb
Event Planning
+20 122 505 7911 support@clicmamweb.com

GDPR Privacy Policy

Last updated: June 4, 2026

This Privacy Policy describes how clicmamweb ("we," "us," or "our") collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws. By using our services available at clicmamweb.com, you acknowledge the practices described in this policy.

1. Data Controller

clicmamweb acts as the data controller for personal data collected through this website and its associated services. If you have questions about how your data is handled, you may contact us using the details provided in the Contact section of this policy.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
  • Data Subject: The natural person whose personal data is being processed.
  • Consent: A freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data.
  • Processor: A natural or legal person that processes personal data on behalf of the controller.
  • Third Party: Any person or entity other than the data subject, controller, processor, or persons authorized to process data.

3. Data We Collect

3.1 Data You Provide Directly

  • Full name and professional title
  • Email address and telephone number
  • Company name and business sector
  • Messages, inquiries, and event planning requirements submitted through contact forms
  • Payment and billing information where applicable

3.2 Data Collected Automatically

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URLs and search terms
  • Device identifiers and session data

3.3 Data From Third Parties

We may receive personal data from third-party partners, analytics providers, or publicly available sources where you have provided consent for such sharing or where a legitimate interest applies.

4. Legal Bases for Processing

We process personal data only when a valid legal basis exists under Article 6 of the GDPR. The legal bases we rely upon include:

Processing Purpose Legal Basis
Responding to inquiries and providing requested services Performance of a contract (Art. 6(1)(b))
Sending marketing communications Consent (Art. 6(1)(a))
Improving website functionality and user experience Legitimate interests (Art. 6(1)(f))
Compliance with legal obligations Legal obligation (Art. 6(1)(c))
Fraud prevention and security Legitimate interests (Art. 6(1)(f))
Processing payment transactions Performance of a contract (Art. 6(1)(b))

5. How We Use Your Data

We use collected personal data for the following purposes:

  • Delivering and managing corporate event planning services
  • Communicating with you regarding your inquiries, bookings, and service updates
  • Processing payments and managing billing records
  • Sending service-related notifications and, where consented, promotional communications
  • Analyzing usage patterns to improve website performance and service quality
  • Detecting and preventing fraudulent or unauthorized activity
  • Complying with applicable legal and regulatory requirements

6. Cookies and Tracking Technologies

6.1 Types of Cookies Used

  • Strictly Necessary Cookies: Essential for the website to function. No consent is required for these.
  • Analytics Cookies: Used to understand how visitors interact with the website. Activated only with your consent.
  • Preference Cookies: Store your settings and preferences. Activated only with your consent.
  • Marketing Cookies: Used to deliver relevant advertising. Activated only with your consent.

6.2 Managing Cookies

You may manage or withdraw your cookie consent at any time through your browser settings or our cookie preference center. Disabling certain cookies may affect the functionality of our website.

7. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. We may share data with the following categories of recipients:

  • Service Providers: Third-party vendors who assist us in delivering services, including hosting, payment processing, email delivery, and analytics. These parties process data only on our instructions and under data processing agreements.
  • Professional Advisors: Legal, financial, and compliance consultants bound by confidentiality obligations.
  • Regulatory Authorities: Where required by applicable law, court order, or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of that transaction. Affected users will be notified.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. You may request information about the specific safeguards applied to your data by contacting us.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods are determined by the following criteria:

  • Duration of the contractual relationship
  • Legal and regulatory retention obligations
  • Legitimate business needs such as dispute resolution and fraud prevention
  • The nature and sensitivity of the data

When data is no longer required, it is securely deleted or anonymized.

10. Your Rights as a Data Subject

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access (Art. 15): You may request a copy of the personal data we hold about you.
  • Right to Rectification (Art. 16): You may request correction of inaccurate or incomplete data.
  • Right to Erasure (Art. 17): You may request deletion of your personal data where it is no longer necessary or where consent is withdrawn.
  • Right to Restriction of Processing (Art. 18): You may request that we limit how we use your data in certain circumstances.
  • Right to Data Portability (Art. 20): You may request your data in a structured, commonly used, machine-readable format.
  • Right to Object (Art. 21): You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a competent supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details in the Contact section. We will respond within 30 days of receiving your request. In complex cases, we may extend this period by a further 60 days and will notify you accordingly.

11. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on data subjects as described in Article 22 of the GDPR. If this practice is introduced in the future, we will update this policy and provide appropriate notifications.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

  • Encryption of data in transit using TLS protocols
  • Access controls and role-based permissions
  • Regular security assessments and vulnerability testing
  • Staff training on data protection responsibilities
  • Incident response procedures for data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, inform affected data subjects without undue delay.

13. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a child without verifiable parental consent, we will take steps to delete such data promptly.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our services after any changes constitutes your acknowledgment of the updated policy.

16. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, you may contact us through the following channels:

  • Email: support@clicmamweb.com
  • Phone: +201225057911
  • Telegram: https://t.me/+201225057911
  • Website: clicmamweb.com

We are committed to resolving any concerns you may have regarding the handling of your personal data in a timely and transparent manner.